Action required: French EPR compliance
Direct answer: What this message means: Amazon's screen expects, for France, a producer declaration per category and a registration number, plus a representative established in France when the producer is outside France. Amazon's help pages describe the notice as a request for information, not a finding about your products. It is you who determine which categories your products fall under; the registration number is obtained from the eco-organisation, directly or through a representative established in France.
The situation
A notice in Account Health says action is required for French EPR compliance. Amazon's screen expects, for France, a producer declaration per category and a registration number, plus a representative established in France when the producer is outside France.
Which detail is ours
Of the four details of the French section (country, producer, registration number, authorised representative), the representative line is the one UIN France fills, and the number is the one we obtain for the categories you tick. Amazon's help pages describe the notice as a request for information, not a finding about your products.
Two paths from here
- You already hold a French registration number for this category → enter it in the registration number field; the number comes from your own registration with the eco-organisation, or from a representative established in France who holds it for you.
- You do not hold one → a producer established outside France can appoint a representative established in France to register it and obtain the number. That is the service on the pricing page: one category €29 a month, 12-month plan, no setup fee.
FAQ
Which of the four details does this situation concern?
The registration number of the category named on the screen, and the representative line if your company is established outside France. Country and producer are yours already.
Where does the number come from?
From a registration with the eco-organisation approved for the category; the French agency ADEME issues it and lists it in the public register. A producer outside France can obtain it through a representative established in France, under written mandate.
Is this an Amazon number?
No. Amazon reads the French number; it does not issue it, and UIN France is not affiliated with Amazon.